1. Agreement
By accessing or using websites, portals, or software operated by or on behalf of Novaqis Technologies LLP ("Novaqis," "we," "us"), you agree to these terms. If you use Novaqis on behalf of an organization, you represent that you have authority to bind that organization.
2. Services
Novaqis provides a regulated-operations platform and related professional services as described in your order form, statement of work, or license agreement. Features available to you depend on your subscription, deployment model, and product entitlements activated in Novaqis Admin.
3. Acceptable use
You agree not to misuse the services—for example, by attempting unauthorized access, interfering with security controls, reverse engineering except as permitted by law, or using the services in violation of applicable law. We may suspend access where necessary to protect the platform, other customers, or the integrity of regulated workflows.
4. Intellectual property
Novaqis retains rights in its software, branding, documentation, and website content. Unless otherwise agreed in writing, we grant you a limited, non-exclusive license to use the services according to your contract—not to resell, sublicense, or redistribute the platform except as expressly permitted.
5. Confidentiality & data
Each party may receive confidential information from the other. Use and protection of customer data, personal data, and regulated content are governed by your data processing agreement, our privacy policy, and applicable regulations.
6. Warranties & disclaimer
Except as expressly stated in your agreement, services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim implied warranties. Your exclusive remedies are those set out in your governing contract. Software is GxP-oriented; your organization remains responsible for validation in your environment.
7. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages. Aggregate liability for claims arising from these terms or use of the public website is limited to the greater of amounts paid by you to Novaqis in the twelve months preceding the claim or one hundred U.S. dollars, except where prohibited by law. Enterprise agreements may specify different caps.
8. Changes
We may update these terms for the public website and standard terms for new customers. We will post the revised version with an updated effective date. Material changes to enterprise agreements follow the change-control process in your contract.
9. Governing law
These terms are governed by the laws of India, without regard to conflict-of-law principles, except where mandatory local law applies to you as a consumer. Disputes should first be addressed through good-faith contact at the email below.
10. Contact
Questions about these terms: contact@novaqis.com.
Effective June 2026. Have your counsel review before relying on this as binding policy for your organization.